Advanced CRM Features with 15 days Free Trial

CRM software is designed with all the Advanced CRM Features that help the business to achieve the targeted goals. Managing the data, providing customer assistance or ensuring satisfaction without an integrated system can be difficult handle tasks.

The CRM helps to ease up the tension by taking care of the basic duties. CRM allows eminence benefits to small and large enterprises.

When selecting which CRM software fits the criteria, you will have a complete analysis and understand the basic as well as Advanced CRM Features.

All the CRM software nowadays provides all the basic features that are sales and data management.

CRM helps the company to have an open and technical approach to the company’s growth. CRM helps various big companies to promote their business online on multiple channels and generate numerous leads that help to increase the number of sales reps.

Consider these Advanced CRM Features while selecting the Best CRM Software for your Business

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There is nothing to lose but a higher probability is there for you to gain so much from Solid Performers CRM as it is one of the Best CRM Software for Business.

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Advanced Lead Management

Lead management is a tool that emphasizes tracking, collecting, segregating and nurturing the leads. The leads are recorded and put through the sales process to convert them into a client. The leads are collected from various online and offline sources such as web forms and other marketing tools. The sales staff is responsible to take the lead to get through the sales process.

All the past interaction of the lead is securely stored in the cloud-based system along with their contact and inquiry data. With a piece of complete knowledge about the customer’s interest the management puts the customers into the priority category and gets the conversion finished quickly.

Why is Advanced CRM Features Important?

Since the system is hosted by the cloud the users do not have to install or maintain it. They can just log in using the user id and start working.

With these Advanced CRM Features, the software can be used from anywhere with an active internet server. The CRM software is highly portable. You can access the system on any smart device be it a laptop or mobile phone.

The CRM flexible access has helped the employees benefit from working remotely and hence increasing productivity.

Workflow Automation

Workflow automation increases the efficiency of the management. Whenever a lead is received in the business it is acknowledged using automated welcoming messages.

The lead is forwarded to the sales who send messages and make calls to follow up with the customer at regular intervals until the customer gets actively engaged with them.

The sales deal is done by providing timely assistance based on the knowledge acquired based on the interest.

When the sales deal is completed it is forwarded to the payment gateway section. The upper management gets notified about the deal once it is completed.

The accuracy of data helps in understanding the weaknesses and strengths of the human force. This increases traffic on the business portals.

Chatbots & Web Forms

The CRM is designed using various AI-driven apps to provide top-level service. The web forms and chatbots help the customer with live assistance to their queries. The live interactions help to understand and target the right kind of audience for your business.

This is one of the premium categories of advanced CRM features. The live assistance helps the users to directly attend to the customers and schedule a meeting or call if needed to give a personalized experience.

Social Media Integration

Social media campaigns are the trendiest and one of the most Advanced CRM Features. People who are looking for quick online promotional activities are driven to this kind of feature. The social media integration in the system helps to reach a wide range of audiences in lesser time.

The marketing campaigns make it easier to interact with all their potential clients directly on digital platforms like Facebook and Twitter. They are directed to one centralised system to automatically record the number of interactions on such platforms. Social media helps business providers to understand the market demand and recent trends.

Advanced Real-Time Dashboard

The real-time dashboard helps the management to receive a single view of information about the functions of the CRM system. It can track all the ongoing processes of sales and forecast the results.

The graphical and diagrammatic analysis helps in easy understanding of the growth of the business. The profit analysis helps to compare the revenue margin from the previous year’s data and helps in understanding the current situation of the company. The accuracy of data helps in understanding the weaknesses and strengths of the human force.

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