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FAQs

Here are some of the basic questions which we get to hear from our prospects often.

How Secure & Safe is my Data ?
We are an ISO 29001:2013 certified company for data management and data security. Your data is managed completed in one of the World’s Leading Cloud platform(Amazon Web Services) with automated backup. Since the application runs online, even if your computer crashes, all your data is safe in our Cloud Platform.
Can I use it in my MAC / Windows Laptop ?

You are free to use our CRM on any device of your choice. Since our application is web-based, any device which has got web browser will support our application which includes your Windows, Mac desktops & Laptops, Tablets & Mobile Devices. You can also download and install our app on your mobile at free of cost.

Is there any restriction during Trial Period ?

You are free to use our Free Trial with the Pentagon Package. All the features will be enabled with no restriction but a maximum of 10 users can be created during your trial period.

Do I need to Download & Install any Software to use the CRM ?

Solid Performers is a Web based Application and there is no need to download and install any kind of software. You can just signup and start using the CRM in less than 10 minutes.

What will happen if my Trial / Subscription period got over?

We will notify you before the expiry of the subscription and once the subscription got over, you account will be automatically disabled and you cannot be able to access any data except the renewal page. You can login and renew at any point in time and the product will be activated immediately.

Why should I buy Solid Performers CRM ?

With regards to the features, security, pricing and performance of our system, we stand out in the market and in order to grow your business, Solid Performers will help as a major tool by providing the service at a much better price.

Do I need to pay any additional setup charges ?

Our system is 100% user friendly and you can setup the entire system on your own. But if you need assistance, we are happy to help and we don’t charge any fees for that. Any new or additional integration or major customization will incur additional charges.

How to use it?

You can simply register with us and by seeing the admin panel itself you will understand how to use it. Apart from that you can see our training videos for better understanding in the resources section.

What does support includes?

Support includes both technical and sales support related to any features in our system which you couldn’t be able to understand or use and our team will help you in understanding “How to make it work more efficiently”.