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SaaS & IT CRM Software
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SaaS & IT CRM

Never miss a change to accelerate your sales and increase you company’s ROI. Our system enhances the conversation with client and store data for future references. CRM also allows to automated your workflow in every other steps. We cover all our requirements from data security to hardware maintenance and all other update.

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How it Helps?

Top Reasons to Choose Us

Automation

CRM software can make your life easier by automating your workflow. It lets you set up custom rules and comes with sales force automation to help you and your team be more productive.

One Click View

With a fantastic feature of Solid Performers CRM, view all your detailed data under your leads and client in one click. Get a complete overview in minutes about the client which will help in many ways.

Integrated CRM

CRM provides integration with different sources and bring all leads into CRM directly just by integrating it. You can make all integrations in just few clicks and all your leads will get added to CRM with automation.

Custom Fields

Solid Performers CRM is fully customizable, it provides you to add multiples of custom fields in various modules available.

Mobile App

Our mobile application allows you to work from any location. You can access our CRM with mobile app easily from anywhere.

Reporting

Reporting is the feature that brings the results of your sales and marketing efforts all together. You can get the update report quickly.

Sales forecast

A CRM with this feature predicts your future sales based on data from your current pipeline. You may need to alter your marketing plan based on the sales forecast.

Customer Support

CRM incorporate customer support facility in order to create support ticket and track all the registered complaints of your customers. Manage all in one place easily.

Employees Tracking

Track your employee activity and performance. Manage their punch in and punchout time along with detailed report as well. You can also manage leaves from here.

Lead Management CRM SaaS Software

Lead Management

Generate enquiries from multiple channels and gather all the lead enquiries in the CRM directly. You can segregate and filter the enquires with the help of various filters. All incoming enquiries based on predefined rules like locations or requirements gives you a well categorized view within the enquiry management. You can allocate enquiries to specific team member based on various criteria’s either automatically or manually. Get automatic reminders on when to contact them again with previous history of communication happened with the enquiry. Manage you enquires from different sources to know where you are getting more enquires. It helps to know future advertising and work on it.

Client Management CRM SaaS Software

Client Management

Clients can be created directly from the enquiry with all the information available for all the software company. Clients documents can be uploaded in the particular Client profile and you can manage the documents related to a client seamlessly. You can create and send proposal & invoice directly from the CRM or you can also download in PDF format.

Deal Management CRM SaaS Software

Deal Management

Solid Performers CRM application allows you genuinely to visit to raise new requests from numerous IT Companies and MNC. The useful request the board programming makes giving new requests quicker and direct. Farewell handling times and other requests. Monitor your deal developments with the broadcast software design. Solid Performers CRM deal administration framework can undoubtedly monitor the standard amount and the business leading.

Document Management CRM SaaS Software

Document Management

The Android App from Solid Performers CRM empowered document administration basis allows you to smooth out and oversee distinctive operational cycles. You can generally be refreshed about the general document announcement and transportation statuses. The tasks the board programming will give constant updates about these particular viewpoints. Smooth out requests to merchants or stock focuses. Make and Approve all Orders. Smooth out all stocks to the correct focuses.

Followup Management CRM SaaS Software

Followup Management

CRM system provides you with multiple follow-up reminders on a daily basis which you need to follow for the day, it will also provide you with popup notification in the system before 15 minutes of the followup time. Even if you miss a followup, it will always show the reminder on the followup enquiries page. Our system provides not just enquiry reminder but also provides you with timerely reminder for customers whom you need to contact for any service, document or payment related queries.

Contact Management CRM SaaS Software

Contact Management

You can manage all your enquires, clients contact number in CRM. You can get to know if they enquired before and to manage future follow up. To send any bulk campaign like email or SMS advertisement.

Proposal Management CRM SaaS Software

Proposal Management

Create your business proposal for the enquiries or your clients. It will fetch automatically all the details of leads or clients like email address, mobile number, GST, added product or item etc and within a minute create proposal and send email and it also saves in client profile. You can create a default proposal with different templates as per your requirements, so that you need not have to enter all the details again and again. You can also create multiple proposal templates based on your software company project proposal requirements like Java Code, Java Script, PHP etc

Invoice Management CRM SaaS Software

Invoice Management

After converting a proposal into an invoice with our software, the clients can make payments easily without entering the same details again. By adding the bank details with the invoice in prior, the clients can make their payments without waiting for you to provide the details. All the bunch of invoices can be managed very easily by our software. When the confirmation is received, the proposals can be converted to PI and vice versa which is easy to manage and use both for the client and the user.

Project Management CRM SaaS Software

Project Management

Remotely monitor and manage endpoints, including work-from-home users computers. Influence seamless workflow integrations between your Endpoint Management, Service Desk and Knowledge Management solutions. Increase IT technician efficiency by 80 percent or more. Have more time and budget for strategic IT projects that drive business growth.

Task Management CRM SaaS Software

Task Management

Auto-remediating IT incidents and quickly closing service tickets. Quickly finding the incident root cause with Network Analysis Map. Keeping IT systems up and running is the top priority for IT teams. Make their job easier with Solid Performers CRM. Add sub task, percentage of the respective task can also use in the Task Management. When there is a priority project, quickly allocate your employee for the urgent requirement with project name and type. Percentage wise also you can allocate.

Email Campaign Management CRM SaaS Software

Email Campaign Management

With single software you can get in touch with your leads constantly by doing timely email campaigns. From our CRM, you can directly send the emails by making use of the email campaign modules. You can keep you list ready to send the mails as quick as possible to get in touch with your leads. But, how do you make sure that the emails are delivered properly? In such cases, you can also track the emails within the CRM system in less than an hour. While managing the clients, we take the updates according to the sales process. In such cases, you can create templates and can send bulk automation messages and emails in accordance with the sales process. These kinds of automations will help you to save the time. You can fix the automated message templates and can customize according to the updated sales process happening in your company.

Campaign Management CRM SaaS Software

Campaign Management

By sending automated email and SMS, you can quickly get in touch with the customer. We provide you the most flexible CRM for sales and marketing with the customizable templates for email and SMS. You can choose your own template for sending the messages and can change at any time. You can decide to send the messages as per your sales process that is currently going on in the team. Its very easy to do bulk campaign for your Company advertisement. In ATL, BTL need to invest more money, or invest more time. But here you can invest minimum amount and with no time reach more people with bulk EMAIL campaign and SMS campaign.

Finance Management CRM SaaS Software

Finance Management

Being a IT service company it’s pivotal to manage finance is a standard and organized way. With Solid Performer CRM you can keep detailed record of your company’s income and loss. It helps you to know what is the income and expenditure of your business and will also help you to know when to make the static change if thing are not working fine.

Timesheet Management CRM SaaS Software

Timesheet Management

Manage employee Timesheet. In our CRM you can manage your complete database of employees like personal details, educational, employment and present offer letter details etc. They can login using the given username email and password. Manage your employees attendance, login history, IP address everything here. You can restrict your employees to login or punchin from a particular IP only to avoid misuse of CRM data. We are here to provide you with a secure environment.

Employee Management CRM SaaS Software

Employee Management

Manage employee complete details. In our CRM you can manage your complete database of employees like personal details, educational, employment and present offer letter details etc. They can login using the given username email and password. Manage your employees attendance, login history, IP address everything here. You can restrict your employees to login or punchin from a particular IP only to avoid misuse of CRM data. We are here to provide you with a secure environment.

Ticket Management CRM SaaS Software

Ticket Management

Solid Performers Saas-IT CRM allows you to multiple tickets with the due date, description of the task & priority marked it in and then can be allocated it to your employees and when there is any action taken or any update done can be tracked from the admin account. Ticket management brings the effectiveness and efficiency in the workflow.

CRM for SAAS Software and Business

Exemplary CRM for SaaS software and Business

The Customer Relationship Management market grows well nowadays. Moreover, with all the increasing globalization, there are no barriers to step into the market, but we have a lot of competitors. Obviously, in this competitive world, we need to maintain the protocols and strategy on the way to deal with the customer. CRM is the strategy for corporate firms to communicate and deal with their existing probable customers. Thus, it is very important to build a strong relationship between customers and the company in order to maintain the smooth running of the business. The data about the customer is analyzed by the CRM which is being planned. Some of the ways to interact with the customers are visiting websites, checking social media, maintaining the conversation with lots of communication channels, studying customer’s history, and collecting client’s requirements. The collected data will be finalized and the customers with demand will be finished first. And finally, there will a very strong communication with the customers to maintain the relationship. For every business, customer retention is very important, and basically to create a long-run relationship with customers it is needed. CRM strongly focuses on customer retention to make the best SaaS Software and Business.

Let’s know what SaaS is and how it is used and managed in CRM for business. Solid Performers helps the customer’s to know all the nooks and corners in detail. What is SaaS?

Software as a Service (SaaS) is an on-demand software where the software is developed and maintained and provided to the companies. Companies mostly use the central software to handle them definitely. SaaS encloses the IT Company’s services that are closely operated and managed by the best SaaS providers like Solid performers and also any user can access it through the browser. SaaS is a user-friendly and cost-effective service that is useful for small and medium-sized organizations. It has different types of users on different platforms.

Benefits of SaaS CRM in Business

Start-up companies will be conscious about their budget but with CRM’s there is no necessity to worry about it. For small and medium-sized business people, the situation of crash crunches will be cleared. It is just the early registration fee that is also paid only for the online CRM. Mostly CRM software tools do not light up with hardware problems. The users don’t want to install any hardware sources or set up a server in order to access the CRM tool. The CRM tool providers mostly will be responsible for the customer service. The SaaS CRM software tool can be modified and customized according to the business needs that hold customizable features. The data or contacts that are being used in the CRM are highly secure and safe as we are the best SaaS CRM provider in India. Solid Performers provide a secure, trusted and customer satisfied SaaS CRM.

Some more benefits of SaaS CRM are:
  • Low Initial Investment
  • Seamless availability
  • Easy business Data Integration
  • Improved Collaboration and Performance
  • Better Maintenance, Backup, and security
Low Initial Investment

SaaS CRM applications are mostly subscription-based. Once the customer pays license based on the number of users who use the data. You don’t have to invest in other related things. The customer can start the CRM for their company instantly.

Seamless availability

SaaS CRM software is always available on the web. So, we’ll be able to create portals and make interfaces to serve the company’s employees. The company employees have 24/7 access to the portals. They can also access the SaaS CRM software from any device or area.

Easy Business Data Integration

If the customer’s company is suffering from multiple ERP or contact management services, then SaaS CRM will be the perfect solution for them. Most of the SaaS CRM applications are easy to integrate with popular business software. So, the company can bring data from various sources of solutions into the SaaS CRM application and then centralize the system. It removes all types of redundancies and improves the efficiency of data access.

Improved collaboration and Performance

All teams of the organization will have centralized access to measure, track, and improve the sales and marketing efforts. This easier access to data opens up new channels for communication and collaboration which results in better performance.

Better Maintenance, Backup, and security

The customer’s information is the most valued thing. So the organization must check the backup and security. SaaS CRM software provides experts in these disciplines. Hence, it maintains backup, security, and maintenance.

SaaS CRM

Software-as-a-Service has become a popular way for businesses to save money and also various processes. Business uses CRM’s to buy this software and install in their systems. So, they all need to invest in infrastructure and maintenance of the systems. Generally, the access to the software will be through web interfaces. Due to the advancements in cloud computing, SaaS is introduced.

Some of the Top Features of SaaS CRM by Solid Performers
  • Automated Data entry
  • Get control Over the sales Process
  • Efficiency in developing a centralized Data Management System
  • Cost-Effective System
  • Smooth and Coherent Integration
Automated Data entry

One of the main reasons that everyone uses SaaS CRM is for making automated data entry. It helps the employees of the company to automatically enter the data regarding the business activities. Also, it allows the customer support, marketing, and sales personnel to get access to the same data as it is one of the centralized systems. It becomes very easy to retrieve the data from the database.

Control over the sales Process

It helps in preventing the deal that is missing from the hands and boosts up the sales cycle. Tracking is possible as the company can check with the help of SaaS CRM. Easy management of sales process and can maintain multiple sales. A consistent flow of deals will be managed easily.

Efficiency in Developing a centralized Data Management System

The software offers a solution for real-time data upgrades and functionalities. It also provides the information in the cloud and can access the data at any time. It not only provides data but also gives access to centralized information and ensures whether people are working with the right information.

Cost-Effective system

Along with the software the company does not need any additional hardware or backup data. The company is required to pay only for the service that manages the data, so it can maintain the core activities of the business functions.

Smooth and Coherent Integration

As technological developments are providing businesses with a rapid speed in terms of growth and development, multiple tools are required. SaaS CRM offers a well-composed integrated work with different tools to complete the task on time. It also helps the business to run in a seamless way to attain growth.

Solid Performers play a unique role with SaaS CRM for the company to perform with the customers for all types of business to run in the path of success.