But CRM varies, depending on what department you’re talking to. A support team might use a CRM to manage customer, marketing teams may use the tool to analyze how consumers respond to online campaigns. When it comes to sales, a CRM is used to streamline pipeline management. With a sales CRM tool, you can safely Stores databases of customer information and drive more sales. Solid Performer is a No.1 CRM in India.

Solid Performer CRM is a tool for Managing all touchpoints with prospects or customers throughout the sales process. A touchpoint could be any interaction—both direct and indirect—between sales representative and their leads. The tool tracks, automatically organizes customer data, sends reminders to follow up with leads, and more.

Essentially, a Solid Performer sales CRM simplifies the process of lead nurturing. Both administrative tasks and data organization are automated, so you can spend less time on data entry and focus more on building meaningful relationships with prospects.

Solid Performer Improves customer data accuracy

Manual data entry is prone to human error. Sales representative needs to manually record a lead’s contact information. They might accidentally enter inaccurate data or forget to enter the lead’s contact information.

Solid Performer CRM minimize these errors by automatically recording any action a representative takes within the app, such as initiating a sales call or sending a follow-up email. With Solid Performer, those actions are displayed in real-time activity feeds and individual contact cards.

360 Degree Lead Capturing

  • Capture Leads from Online Portals like Sulekha, Justdial, Indiamart, and many more directly in Solid Performers CRM.
  • You can also capture from your Website, Facebook, Google, Landing Pages, and also, convert your phone calls and emails into leads.
  • Record all Incoming calls and capture all Outgoing Calls Logs
  • Measure the effectiveness of your Marketing Campaigns and understand which medium helps your business and cut the ones which are not giving any results

Lead Automation

  • Automatic Welcome SMS and Email for each leads received.
  • Create pre-defined conditions for every lead & automate lead nurturing process for Day 1, Day 3, Day 5,…
  • SMS and Email Marketing to Specific Groups or Projects
  • Follow-up reminders for every missing client, If they miss it you will be Sales Improvement
  • Lead Scoring gives you clear insights about every lead and the probability of Closing
  • Identify leads which are no responsive and create a new campaign with offers
  • Automated Feedback will get the feedback of your customers and ask for referrals to happy customers

Live Dashboard & Automated Reports

  • Get powerful, real-time analytics that can help you make a smart decision for business from anywhere in the world
  • Get the reports the way you wanted, you can get 100% Customised and Standard reports on time
  • You can easily manage product-wise, location-wise, people wise performance
  • Track your key performance indicators, including current trends and future predictions, based on the wealth of data captured in your CRM

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