Facebook helps you to connect and share with the people in your life, and almost all your customers and prospects have Facebook profiles. Solid performer CRM connects the Facebook profiles of leads and contacts into your CRM account so you can keep track of all your online conversations. Solid performer is a no1 Facebook Integration with CRM.
Live Audience Engagement
Keep your audience engaged on Facebook. Create new posts, or reply in real-time to comments and messages from within the Social Tab in solid performer CRM. From sharing content to replying to posts, you can get everything done by a solid performer.
Follow conversations About Your Brand
Manage Facebook conversations with your prospects in real-time. Set up listening streams for every time a competitor messages you or mentions your brand. You can also set up Sales Signals to get real time Facebook notifications, even when you are in solid performer CRM.
Direct CRM Integration For Facebook Lead Ads
Solid performer is an integration partner for Facebook, which means that you don’t have to export leads from your Facebook lead campaigns. Every time you acquire a new lead from your Facebook marketing activities, it’s automatically saved to your CRM database along with contextual information, like which campaign the lead came from.
Turn Conversations Into Opportunities
Even if you are not running campaigns, you can still add leads from your listening streams. You can manually add these leads from the Social Tab, or automate lead generation by setting up triggers to automatically add leads and contacts from interactions, like someone liking your page or posts. Automatically assign these leads and contacts to your sales representative with assignment rules, follow-up tasks, and reminders.
Manage Facebook Ads Inside CRM
Solid performer CRM’s Marketplace has extensions for Facebook Ad management so that you can bring your campaign information into CRM and compare the results from campaigns against sales. You can compare the performance of your campaigns against each other to determine which are most effective at bringing in leads.
Bring Facebook and CRM Conversations Together
Once a contact has been added to solid performer CRM, you can access their information, deal history, and activities from the Social Tab. Keep track of the most recent social conversations your business has had with your contacts. Empowered with real-time information, you’ll never miss out on the sales context in your responses to tweets and posts.
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