SaaS & IT CRM
Never miss a change to accelerate your sales and increase you company’s ROI. Our system enhances the conversation with client and store data for future references. CRM also allows to automated your workflow in every other steps. We cover all our requirements from data security to hardware maintenance and all other update.
CRM software can make your life easier by automating your workflow. It lets you set up custom rules and comes with sales force automation to help you and your team be more productive.
One Click View
With a fantastic feature of Solid Performers CRM, view all your detailed data under your leads and client in one click. Get a complete overview in minutes about the client which will help in many ways.
CRM provides integration with different sources and bring all leads into CRM directly just by integrating it. You can make all integrations in just few clicks and all your leads will get added to CRM with automation.
Solid Performers CRM is fully customizable, it provides you to add multiples of custom fields in various modules available.
Our mobile application allows you to work from any location. You can access our CRM with mobile app easily from anywhere.
Reporting is the feature that brings the results of your sales and marketing efforts all together. You can get the update report quickly.
A CRM with this feature predicts your future sales based on data from your current pipeline. You may need to alter your marketing plan based on the sales forecast.
CRM incorporate customer support facility in order to create support ticket and track all the registered complaints of your customers. Manage all in one place easily.
Track your employee activity and performance. Manage their punch in and punchout time along with detailed report as well. You can also manage leaves from here.
Generate enquiries from multiple channels and gather all the lead enquiries in the CRM directly. You can segregate and filter the enquires with the help of various filters. All incoming enquiries based on predefined rules like locations or requirements gives you a well categorized view within the enquiry management. You can allocate enquiries to specific team member based on various criteria’s either automatically or manually. Get automatic reminders on when to contact them again with previous history of communication happened with the enquiry. Manage you enquires from different sources to know where you are getting more enquires. It helps to know future advertising and work on it.
Clients can be created directly from the enquiry with all the information available for all the software company. Clients documents can be uploaded in the particular Client profile and you can manage the documents related to a client seamlessly. You can create and send proposal & invoice directly from the CRM or you can also download in PDF format.
Solid Performers CRM application allows you genuinely to visit to raise new requests from numerous IT Companies and MNC. The useful request the board programming makes giving new requests quicker and direct. Farewell handling times and other requests. Monitor your deal developments with the broadcast software design. Solid Performers CRM deal administration framework can undoubtedly monitor the standard amount and the business leading.
The Android App from Solid Performers CRM empowered document administration basis allows you to smooth out and oversee distinctive operational cycles. You can generally be refreshed about the general document announcement and transportation statuses. The tasks the board programming will give constant updates about these particular viewpoints. Smooth out requests to merchants or stock focuses. Make and Approve all Orders. Smooth out all stocks to the correct focuses.
CRM system provides you with multiple follow-up reminders on a daily basis which you need to follow for the day, it will also provide you with popup notification in the system before 15 minutes of the followup time. Even if you miss a followup, it will always show the reminder on the followup enquiries page. Our system provides not just enquiry reminder but also provides you with timerely reminder for customers whom you need to contact for any service, document or payment related queries.
You can manage all your enquires, clients contact number in CRM. You can get to know if they enquired before and to manage future follow up. To send any bulk campaign like email or SMS advertisement.
Create your business proposal for the enquiries or your clients. It will fetch automatically all the details of leads or clients like email address, mobile number, GST, added product or item etc and within a minute create proposal and send email and it also saves in client profile. You can create a default proposal with different templates as per your requirements, so that you need not have to enter all the details again and again. You can also create multiple proposal templates based on your software company project proposal requirements like Java Code, Java Script, PHP etc
After converting a proposal into an invoice with our software, the clients can make payments easily without entering the same details again. By adding the bank details with the invoice in prior, the clients can make their payments without waiting for you to provide the details. All the bunch of invoices can be managed very easily by our software. When the confirmation is received, the proposals can be converted to PI and vice versa which is easy to manage and use both for the client and the user.
Remotely monitor and manage endpoints, including work-from-home users computers. Influence seamless workflow integrations between your Endpoint Management, Service Desk and Knowledge Management solutions. Increase IT technician efficiency by 80 percent or more. Have more time and budget for strategic IT projects that drive business growth.
Auto-remediating IT incidents and quickly closing service tickets. Quickly finding the incident root cause with Network Analysis Map. Keeping IT systems up and running is the top priority for IT teams. Make their job easier with Solid Performers CRM. Add sub task, percentage of the respective task can also use in the Task Management. When there is a priority project, quickly allocate your employee for the urgent requirement with project name and type. Percentage wise also you can allocate
Email Campaign Management
With single software you can get in touch with your leads constantly by doing timely email campaigns. From our CRM, you can directly send the emails by making use of the email campaign modules. You can keep you list ready to send the mails as quick as possible to get in touch with your leads. But, how do you make sure that the emails are delivered properly? In such cases, you can also track the emails within the CRM system in less than an hour. While managing the clients, we take the updates according to the sales process. In such cases, you can create templates and can send bulk automation messages and emails in accordance with the sales process. These kinds of automations will help you to save the time. You can fix the automated message templates and can customize according to the updated sales process happening in your company.
By sending automated email and SMS, you can quickly get in touch with the customer. We provide you the most flexible CRM for sales and marketing with the customizable templates for email and SMS. You can choose your own template for sending the messages and can change at any time. You can decide to send the messages as per your sales process that is currently going on in the team. Its very easy to do bulk campaign for your Company advertisement. In ATL, BTL need to invest more money, or invest more time. But here you can invest minimum amount and with no time reach more people with bulk EMAIL campaign and SMS campaign.
Being a IT service company it’s pivotal to manage finance is a standard and organized way. With Solid Performer CRM you can keep detailed record of your company’s income and loss. It helps you to know what is the income and expenditure of your business and will also help you to know when to make the static change if thing are not working fine.
Manage employee Timesheet. In our CRM you can manage your complete database of employees like personal details, educational, employment and present offer letter details etc. They can login using the given username email and password. Manage your employees attendance, login history, IP address everything here. You can restrict your employees to login or punchin from a particular IP only to avoid misuse of CRM data. We are here to provide you with a secure environment.
Manage employee complete details. In our CRM you can manage your complete database of employees like personal details, educational, employment and present offer letter details etc. They can login using the given username email and password. Manage your employees attendance, login history, IP address everything here. You can restrict your employees to login or punchin from a particular IP only to avoid misuse of CRM data. We are here to provide you with a secure environment.
Solid Performers Saas-IT CRM allows you to multiple tickets with the due date, description of the task & priority marked it in and then can be allocated it to your employees and when there is any action taken or any update done can be tracked from the admin account. Ticket management brings the effectiveness and efficiency in the workflow.
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