Hotel Management CRM
Manage you guest data from the booking timelines till their Check-in – Check out and their experience of staying in your hotel. It’s all about the fantastic service you provide. As seen the extensive rise in hotel industry, now hotels need to switch themselves from paper work and excel sheets to Solid Performers Hotel CRM in order to fuel the business growth in this competitive market.
Embed all your Data
With Solid Performer CRM manage your end to end business performance efficiently and effectively
CRM helps you in capturing leads from different sources and bring all leads into CRM directly just by integrating it.
With lots of workload, it becomes difficult to remember the follow-up. CRM makes sure that you never miss any follow-up.
In a well-designed CRM, convert your lead to a client in one click and with that get all the details mapped in client page.
Single Window View
Solid Performers CRM saves your time and makes easy for you to check all the details leads and clients in one click
Manage detailed record of all services provide by your organization with their price, taxes and description of your service
Create supports ticket and track all the registered complaints of your customers. Allocate it to an executive for fast problem solving.
Simplify your workflow and start maintaining database of all your vendors in Solid Performers CRM. You can create PO as well.
Maintain all data in cloud serve software, Solid Performer CRM provides you 100% data security from breaches and other threats.
Manage different group of booking requirement under booking management. Booking becomes easy when you maintain them in an organized manner. CRM provides you a segregated view in the booking module so you can check how many bookings for room, banquet or lawn. CRM decreases the time processing and increases the work productivity.
With Solid Performers Hotel CRM create and manage you entire customer. CRM has become the most important ally for hotel industry and in this competition world the most important part is to understand your customers well and fulfil their expectation. CRM helps you in knowing your customer in a better way and make your hotel stand best in the crowds.
Get lead from different sources or add manually data’s in CRM and view all the update of your lead in the view section. You may receive lead for room booking, banquet or lawn, Keep your data’s segregated in a simpler way. In this integrated software you can integrate your account from multiple sources like Website, multiple Facebook accounts and get bookings from people directly in CRM.
Don’t miss any update for your upcoming activity, sync you google calendar with Solid Performers Hotel CRM and schedule meetings, events for any day and get reminder for the upcoming activities. Every feature is available in CRM now it’s your turn to use these features in way to get the best ROI from your inputs.
Create Invoice with Solid Performers Hotel CRM at the time of check-out with all other services provided to them and check the status of your invoice. CRM allows you to add default invoice setting with your prefix, seal signature and other details so that it becomes easy while creating an invoice. All the invoices will be recorded in the customers profile for future references.
Room / Inventory Management
Create and manage room and inventory in CRM with detailed information and with their pricing. Maintaining inventory details for hotel industry is a tough task especially in this competitive market. CRM helps you in monitoring your comprehensive inventory available in your hotel. Managing your inventory in CRM makes your work streamlined.
Creating and managing feedback of you customer play a vital role in the hotel industry. Feedback management helps you in knowing about your services impact on your customers. You can review their feedback and work on things if anything’s need to be changed. On their feedback you can also send an automated SMS or Email trigger which will have a great impact
Solid Performers Hotel CRM allows you to multiple tasks with the due date, description of the task & priority marked it in and then can be allocated it to your employees and when there is any action taken or any update done can be tracked from the admin account. Task management brings the effectiveness and efficiency in the workflow.
CRM allows you to create your employee account and manage them in a systematic hierarchy. Employee Management module allows you to track the entire work cycle of your employees from prospects, clients to task allocated to them and then actions of your employees. This can immensely assist in your regular business operation as you can monitor the work of your employee.
Try it Completely Free Trial for 7 Days!Get a complete access to the All in One CRM for 7 days. Use it. Experience it. And then make your wise decision.
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